DO wrap the radio well. Use
a large enough box to allow for
We recommend using
around the radio. Wrap it well. Protecting the front and
rear of the radio is important. Inferior
packaging may result in physical damage which could
result in additional repair costs.
Do Not use the Air Pillows. We find them
during transit leaving your radio to shift around
unprotected. Do Not use paper of any
We do not
recommend using paper of any kind as padding material.
Be sure the box is large enough for the
wrapped radio to fit snug. The radio shifting around in
the box could also cause damage.
Use whatever Shipping Carrier you like.
If using the Post Office DO
NOT USE THE SMALL OR MEDIUM "Flat Rate" box.
These do not allow enough room for proper padding.
And please be aware there is no automatic insurance with
Flat Rate Shipping.
*** Requesting a Signature could
delay delivery ……
Because our office and shop are in
separate locations, there are times when we may be
unable to sign for packages. You can easily track your
package with the tracking number.
Form" needs to be included with the Radio.
Please print and do not abbreviate. Please be sure
to include all shipping information and an email address
Obtain a tracking number and track your package.
We are unable to notify you when your package is
****We DO NOT accept
need to be a
- Visa - Discover or American Express.
The name and
billing information for the credit card needs to match
the billing information on the Repair Form.
Once we are
completed with the repair, we will return your Radio
using the "Postal Service". One the
repair form, please indicate which option you would like
for the return shipping. We will calculate the
charges and notify you prior to shipping.
“Priority Mail International”
way -- Takes approximately 6-10 business days – could
take up to 30 days and would require the 30 days to make
a claim of non-delivery. Can be tracked.
“Express Mail International”
More Expensive –
takes approximately 3-5 days – Can be tracked, and is
guaranteed (for most locations).
VERY IMPORTANT - Be sure
to ask your carrier company about any Brokerage and/or
Duty Fees. THESE NEED TO BE PAID UP FRONT.
If we receive a package requiring payment for any sort
of Fees - We will REFUSE the package.
to Include a completed “Repair
Form” with the Radio.
NOTE: Modules and/or Amplifiers left on radio may
incur additional charges for shipping.