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SHIPPING TIPS
Shipping
Suggestions:
Pack the radio well. Use a large enough box to allow for
proper padding.
We recommend using
bubble wrap
around the radio. Wrap it well. Protecting the faceplate
and rear of the radio is very important. Inferior
packaging may result in physical damage which could
result in additional repair costs.
We do not
recommend the use of Air Pillows. We find they burst
during transit leaving your radio to shift around
unprotected.
We do not
recommend using paper of any kind as padding material.
Be sure the box is large enough for the
wrapped radio to fit snug. The radio shifting around in
the box could also cause damage.
DOMESTIC
Use whatever Shipping Carrier you like.
If using the Post Office and want to take advantage of
the “Flat Rate Box”, be sure to use the
biggest
one to allow for
padding. The smaller boxes do not allow enough room for
proper padding.
Please be aware, there is NO automatic
insurance with the Post Office Flat Rate shipping.
*** Requesting a Signature could
delay delivery ……
Because our office and shop are in
separate locations, there are times when we may be
unable to sign for packages. You can easily track your
package and verify delivery with the tracking number. If
you prefer us to call you when your radio has been
received into our facility, just make this request on
the top of your “Repair Form” and we will be happy to do
so.
INTERNATIONAL
We recommend using the Postal Service
and insuring the package. There are 3 ways to do this.
“Priority Mail International”
Least Expensive
way -- This route does NOT offer tracking – could
take up to 30 days and would require the 30 days to make
a claim of non-delivery.
“Express Mail International”
More Expensive –
takes approximately 3-5 days – Can be tracked, and is
guaranteed (for most locations).
“Global
Express Guaranteed” - Most Expensive – takes
approximately 1-3 days - Can be tracked ,and is
guaranteed
(for
most locations)
VERY IMPORTANT -
Be sure to ask the carrier company about
any Brokerage and / or Duty Fees. THESE NEED TO BE PAID
UP FRONT.
If we receive a package requiring
payment for any sort of fees, we will REFUSE
the package.
Once we are completed with the repair, we will return
your Radio using the “Postal
Service”. On the repair form please
indicate which option you would like for the return
shipping “Priority Mail”, “Express Mail” or “Global
Express”. We will calculate the charges and notify you
prior to shipping.
**************************
Don’t
forget
to Include a completed “Repair
Form” with the Radio.
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